Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local shipping and delivery service and would certainly like to terminate your order, very first check your e mail and/or spam filtration system to ensure you clicked about the correct delivery address and/or WEB ADDRESS. Once this offers been done, in case you are nevertheless thinking about continuing, just answer the e-mail with the information on your request and you may greatly appreciate virtually any assistance you may possibly offer. For technological issues, you might need to make contact with customer care via their own contact number: (Toll Free). Alternatively, if you have any other questions, you could send us an email and all of us will do our utmost to assist you.
Your bundle will arrive at your door within seven to ten functioning days. Please note that will shipping times may possibly vary from 1 courier company to another. Hence, it is, always preferable to order with a reputable company. To aid ensure your bundle arrives safely, we all always advise of which you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your nearby delivery services usually are required to obviously display this signature confirmation on all sent items, including Element Vape goods.
When your parcel has arrived at your entrance, you will need to collect this as soon since possible. This is usually normally done by completing a self-addressed, stamped envelope along with your return tackle and tracking quantity. Upon arrival, keep your unit is fully charged and ready to begin using that immediately. Do not wait for your Element Vape product to be able to warm up; that cannot be stressed adequate, especially in the case of rechargeable batteries.
As layed out inside the above passage, when shipping in order to UK residents, delivery will probably be facilitated simply by one of our across the country network of courier companies, such as DPD, FED FORMER MATE or UPS – but please permit for additional fees to be obtained into consideration when placing your buy. Customers located within just the Republic of Ireland are not permitted to purchase online. In most cases, consumers located within the particular Republic of Ireland in europe will be unable to purchase the item by using credit cards or debit cards. All of us are currently going through some issues together with credit card fraud in The european countries and in certain situations, payments made making use of these methods may be declined or reversed. In addition, all deliveries to be able to EU customers may possibly be susceptible to taxation and import duties.
Whenever shipping internationally, make sure you note that persuits procedures are really time-consuming and usually require the assistance of a great independent customs dealer. In the circumstance of an imported product, delivery times will be dependent on your courier’s international delivery support and transit periods may greatly exceed our internal delivery estimates. Should you be uncertain of expected transportation times, please get in touch with us immediately. Global orders will typically arrive within three to five business days right after payment has been received.
For all questions regarding this matter, please note that questions should be directed towards our corporate headquarters. Should a person need to create adjustments or inquire concerning our services in general, you may do so at anytime during company hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other questions, you can possibly contact our client service team or one of our own sales representatives in the main office. In case you prefer to spot your order on the internet, you are welcome to visit our website and follow the simple instructions offered. All billing in addition to ordering information will certainly be provided from the click associated with a button.
As always, we strongly suggest that all requests be paid regarding completely before shipping or delivery of products. Any modifications to shipping or delivery podsmall.com policies will probably be clearly indicated upon receipt of payment. In the occasion of a problem in any merchandise, please contact us all right away for a return or substitute. As long because your satisfaction is our most critical, we will work together with you to make sure that you have the best digital products available.